5814 HAMPTON FOREST WAY
FAIRFAX, VA 22030
Computer service/ repair/ support technician
Partial listing: IBM PC and compatibles; IBM&Compaq notebooks, workstations and servers; Acer PC and notebooks; Hewlett-Packard PC, DeskJet and LaserJet printers, HP ScanJet scanners; HP Jetdirect network printer adapters; IBM&Lexmark inkjet and laser printers; Epson dot-matrix and inkjet printers; Toshiba Satellite notebooks; Sony&CTX&NEC monitors; Tektronix Phaser color laser printers; USRobotics modems; 3COM&IBM network interface boards.
Microsoft Windows 3.1, 95, 98, 2000, NT; Microsoft Word, Excel, PowerPoint, Outlook, Internet Explorer, FrontPage, HTML, Image Composer; Adobe Photoshop; Touchstone CheckIt; QA Plus; Norton Utilities; PowerQuest DriveCopy, DriveImage, Partition Magic; Seagate Backup Exec; Netscape Communicator.
Senior Computer Repair Technician, 3/1992 - Present
ISA Information System Services, Electronic Repair Facility, Alexandria, Virginia
Installed, configured, upgraded, troubleshot and repaired many models of IBM PC and PC clones, servers and workstations, notebooks, inkjet and laser printers, scanners. Also repaired power supplies, modems, monitors, network interface cards and other PC peripherals. Performed monthly onsite maintenance service as required.
Systems Maintenance Technician 8/1985 - Present
Washington Metropolitan Area Transit Authority (METRO), Washington, D.C.
Installed, repaired and maintained METRO automatic fare collection equipments
Research and Development Technician 2/1985 - 8/1985
Vidar Systems Corporation, Herndon, Virginia
Assisted engineers to build and test large document scanners
Production Technician 1/1982 - 2/1985
Scion Corporation, Reston, Virginia
Assembled, tested and repaired CP/M & IBM PCs graphics and video display boards
A+ certification; Acredited Compaq Technician certification; IBM certification; Hewlett-Packard certification.
Northern Virginia Community College, Annandale, Virginia
Course work in Electronic Technology and Data Processing, 1981-1985
George Washington University, Technical Education Center, Washington, D.C.
Electronic Technician Certificate, 1981
Available on request